jilj Privacy Policy
This Privacy Policy explains how jilj collects, uses, stores, and protects your personal data when you use our PAGCOR-regulated sports betting and online casino platform. Your privacy matters to us — read on to understand exactly how your information is handled.
Our Commitment
Six Ways jilj Keeps Your Data Safe
These highlights summarize jilj's core privacy principles. The complete legal text is in the sections below — your rights and our obligations are fully described there.
Encrypted at Every Step
All data transmitted between your device and jilj servers is protected by TLS encryption. Sensitive fields — including payment details and identification documents — are encrypted at rest using industry-standard AES-256 protocols.
We Never Sell Your Data
jilj does not sell, rent, or trade your personal information to any third-party marketers. Your data is only shared with verified partners when strictly necessary for platform operations, regulatory compliance, or your direct service needs.
You Control Your Data
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, and request deletion of your personal data held by jilj. Submit a data request anytime via our support team.
PAGCOR-Regulated Oversight
As a PAGCOR-licensed platform, jilj is subject to regulatory data governance standards. We cooperate fully with PAGCOR and the Anti-Money Laundering Council (AMLC) as required by Philippine law.
Minimal Retention Periods
jilj retains your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.
Opt-Out of Marketing
Marketing communications from jilj are always opt-in. You can withdraw your consent and unsubscribe from promotional emails, SMS, and push notifications at any time through your Account settings.
Definitions
Throughout this Privacy Policy, the following terms carry the meanings assigned below:
- "jilj," "we," "us," "our" — refers to jilj.net, the online gaming platform operating under PAGCOR regulatory oversight.
- "Platform" — the jilj website at jilj.net and all associated pages, features, games, and services.
- "Player," "you," "your" — any individual who visits, registers on, or uses the jilj Platform.
- "Personal Data" — any information that identifies or can be used to identify a natural person, directly or indirectly, as defined under the Philippine Data Privacy Act of 2012 (RA 10173).
- "Processing" — any operation performed on Personal Data, including collection, recording, storage, use, disclosure, and deletion.
- "DPA" — the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
- "NPC" — the National Privacy Commission of the Philippines, the regulatory body overseeing compliance with the DPA.
- "PAGCOR" — the Philippine Amusement and Gaming Corporation.
- "AMLC" — the Anti-Money Laundering Council of the Philippines.
- "KYC" — Know Your Customer; the identity and document verification process required before processing withdrawals.
- "Cookies" — small text files placed on your device by the Platform to store preferences, session data, and usage analytics.
Who We Are and How to Reach Us
jilj is an online sports betting and live casino platform operating under the regulatory oversight of PAGCOR, the body mandated by the Philippine government to regulate gaming activities in the Philippines. Our platform serves Filipino players from Metro Manila, Cebu, Davao, Quezon City, Makati, and all across the archipelago.
jilj is the data controller responsible for the Personal Data you provide and that we collect when you use the Platform. As data controller, jilj determines the purposes and means of processing your Personal Data in accordance with the DPA and all applicable PAGCOR regulations.
jilj is committed to handling all privacy-related inquiries promptly and in full compliance with the NPC's guidelines on data subject rights.
Personal Data We Collect
jilj collects Personal Data from you through several channels: directly when you register and use the Platform, automatically as you browse and interact with our services, and from third-party providers where permitted by law. The categories of Personal Data we collect are set out in the table below:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID numbers (passport, SSS/UMID, driver's license), selfie/photo for KYC | Provided by you |
| Contact Data | Email address, mobile number, residential address (barangay, city, province) | Provided by you |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, deposit and withdrawal transaction records | Provided by you / payment processors |
| Account Data | Username, encrypted password hash, account preferences, responsible gaming limits, self-exclusion status | Provided by you / generated by Platform |
| Transaction Data | Betting history, casino game play history, win/loss records, bonus claims, wagering activity | Generated by Platform |
| Technical Data | IP address, device type and OS, browser type, session timestamps, login logs | Automatically collected |
| Usage Data | Pages visited, games played, features used, navigation paths, session duration | Automatically collected |
| Marketing Preferences | Communication opt-in/opt-out status, preferred contact channel, promotional history | Provided by you / generated by Platform |
How We Use Your Personal Data
jilj uses the Personal Data we collect for the following specific purposes, each tied to a lawful basis described in Section 5:
- Account Registration and Management: To create, verify, maintain, and manage your jilj Account, including processing your registration, authenticating your login sessions, and handling account closures.
- Identity Verification (KYC): To verify your identity, age (21+ requirement), and payment method ownership in compliance with PAGCOR's Know Your Customer requirements and anti-money laundering regulations.
- Service Delivery: To process your bets, settle sports betting markets, operate casino games, credit winnings, manage your Account Balance, and provide all Platform features you use.
- Payment Processing: To facilitate deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment channels, and to process withdrawal requests to your verified payment method.
- Regulatory Compliance: To fulfill jilj's obligations under PAGCOR regulations, the AMLA (Republic Act No. 9160 as amended), the DPA, and any other applicable Philippine laws, including filing mandatory reports with the AMLC where required.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account takeovers, money laundering, bonus abuse, and other prohibited conduct on the Platform.
- Responsible Gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, and identify players who may be exhibiting signs of problem gambling, in line with PAGCOR's responsible gaming mandate.
- Customer Support: To respond to your queries, process complaints, handle disputes, and provide after-sales service through our 24/7 Filipino-fluent support team.
- Platform Improvement: To analyze usage data, identify bugs, optimize page performance, and develop new features that improve the overall betting and gaming experience.
- Marketing Communications: To send you promotional offers, bonus notifications, and news about new games or sports markets — but only where you have provided explicit consent to receive such communications.
jilj does not use your Personal Data for purposes beyond those listed above without first obtaining your consent or establishing a separate lawful basis under the DPA.
Legal Basis for Processing
Under the Philippine Data Privacy Act, jilj is required to have a lawful basis for each category of Personal Data processing. The table below maps our processing activities to their corresponding legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration, KYC, service delivery, payment processing | Performance of contract (you and jilj have a contractual relationship governed by the Terms and Conditions) |
| PAGCOR compliance, AMLC reporting, age verification | Compliance with a legal obligation under Philippine law |
| Fraud detection, security monitoring, AML screening | Legitimate interests of jilj in protecting the Platform and its users from harm |
| Responsible gaming monitoring and intervention | Compliance with PAGCOR regulatory requirements and legitimate interests in player protection |
| Marketing communications, promotional offers | Your freely given, specific, and informed consent (opt-in) |
| Platform analytics and product improvement | Legitimate interests of jilj in improving Platform performance and user experience |
Cookies and Tracking Technologies
jilj uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and support our security systems. When you first visit jilj.net, you will be presented with a cookie consent notice. You may manage your cookie preferences at any time through your browser settings.
The types of cookies jilj uses are as follows:
- Strictly Necessary Cookies: These are essential for the Platform to function. They maintain your login session, store your security token, and ensure that game transactions are properly recorded. These cookies cannot be disabled without breaking core Platform functionality.
- Performance and Analytics Cookies: These cookies collect aggregated, anonymized data about how visitors navigate jilj.net — which pages are most visited, where players encounter errors, and how long sessions last. This information helps us improve the Platform. We do not use analytics cookies to identify individual users.
- Functionality Cookies: These cookies remember your preferences, such as your preferred language, display settings, and responsible gaming notification configuration, so you do not have to re-enter them on each visit.
- Security Cookies: These are used to detect and prevent fraudulent login attempts, account takeovers, and automated bot activity. They form a core part of jilj's fraud prevention infrastructure.
jilj does not use third-party advertising cookies or cross-site tracking cookies. We do not participate in behavioral advertising networks that track your activity across other websites.
Data Sharing and Disclosure
jilj does not sell, rent, or exchange your Personal Data for commercial purposes. We share your data only in the following limited and controlled circumstances:
- PAGCOR and Regulatory Authorities: jilj is legally required to provide player data, transaction records, and KYC documentation to PAGCOR upon request as part of our regulatory obligations. We will comply with any lawful directive from PAGCOR without prior notice to the Player where the law so requires.
- Anti-Money Laundering Council (AMLC): jilj is required by the Anti-Money Laundering Act (Republic Act No. 9160, as amended) to file Suspicious Transaction Reports (STRs) and Covered Transaction Reports (CTRs) with the AMLC. Filing these reports may involve sharing your Personal Data and transaction history without your knowledge or consent, as permitted by law.
- Payment Processors: To process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other channels, jilj shares the minimum necessary financial data with our licensed payment processing partners. These partners are bound by their own regulatory obligations and data protection policies.
- Game Studio Providers: Third-party game studios whose content is hosted on the jilj Platform may receive limited technical data (e.g., session tokens, bet amounts) necessary to operate the games you play. These studios operate under their own gaming licenses and are contractually bound to protect your data.
- KYC Verification Partners: jilj uses regulated third-party identity verification services to assist in KYC processing. These partners receive only the data necessary to complete verification and are prohibited from using it for any other purpose.
- Law Enforcement and Courts: jilj will disclose Personal Data to law enforcement agencies, courts, or other government authorities where required to do so by a valid court order, subpoena, or other lawful legal process under Philippine law.
Data Retention
jilj retains your Personal Data for as long as is necessary to fulfil the purposes described in this Privacy Policy, to maintain your Account, and to comply with our legal obligations. Specific retention periods are set out below:
- Active Account Data: Identity, contact, account, and transaction data is retained for the full duration of your active Account relationship with jilj, plus a minimum of five (5) years after Account closure. This retention period reflects jilj's obligations under PAGCOR regulations and Philippine anti-money laundering law.
- KYC Documents: Government-issued identification documents and proof of address submitted for KYC purposes are retained for a minimum of five (5) years following Account closure or the last transaction on the Account, in line with AMLC record-keeping requirements.
- Financial Transaction Records: Records of all deposits, withdrawals, and wagers are retained for a minimum of five (5) years as required by the AMLA and PAGCOR regulations.
- Technical and Usage Data: IP address logs, login records, and session data are retained for a maximum of twelve (12) months for security and fraud investigation purposes, unless a longer retention period is required in connection with an active investigation.
- Marketing Preferences: Records of your marketing consent and opt-out history are retained for the duration of your Account relationship and for three (3) years after Account closure, to demonstrate compliance with consent obligations.
- Support Communications: Records of customer support interactions, complaints, and dispute correspondence are retained for three (3) years after the matter is resolved.
When data reaches the end of its retention period, jilj will securely delete or anonymize it so that it can no longer be associated with any identifiable individual.
Data Security Measures
jilj implements a multi-layered information security framework to protect your Personal Data against unauthorized access, accidental loss, alteration, and disclosure. Our security measures include, but are not limited to:
- TLS Encryption: All data transmitted between your browser or device and jilj's servers is protected by Transport Layer Security (TLS 1.2 or higher), ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
- AES-256 Encryption at Rest: Sensitive data stored on jilj's servers — including KYC documents and payment method details — is encrypted at rest using AES-256, the same standard used by financial institutions worldwide.
- Access Controls: Access to production systems containing Personal Data is strictly limited to authorized jilj personnel on a need-to-know basis. All internal access is logged and subject to periodic audit review.
- Two-Factor Authentication (2FA): jilj encourages all Players to enable 2FA on their Accounts. 2FA adds a second layer of verification — typically a one-time code sent to your registered mobile number — before allowing access.
- Intrusion Detection and Monitoring: Our security systems continuously monitor for anomalous access patterns, brute-force login attempts, and other suspicious activity. Automated alerts are triggered for investigation in real time.
- Penetration Testing: jilj conducts periodic security assessments and penetration tests by qualified third-party security professionals to identify and remediate vulnerabilities before they can be exploited.
While jilj takes all reasonable measures to protect your data, no security system is completely impenetrable. You also play an important role in keeping your Account secure — never share your password, and contact our support team immediately if you suspect unauthorized access to your Account.
Your Rights Under the Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your Personal Data held by jilj. To exercise any of these rights, contact our DPO at [email protected] with the subject line "Data Subject Request."
Your Rights
Eight Rights You Have Over Your Data
Under the Philippine Data Privacy Act of 2012 (RA 10173), jilj is obligated to respect and facilitate the following data subject rights for every registered player.
Right to Be Informed
You have the right to know what Personal Data jilj collects about you, the purposes for which it is processed, and how long it is retained — all of which are described in this Privacy Policy.
Right to Access
You may request a copy of the Personal Data jilj holds about you, along with information about how it is being processed. jilj will respond to access requests within 15 business days.
Right to Rectification
If any Personal Data jilj holds about you is inaccurate or incomplete, you have the right to request a correction. For basic account details, you can update these directly through your Account settings.
Right to Erasure
You may request deletion of your Personal Data where it is no longer necessary for the purposes it was collected, subject to jilj's legal retention obligations under PAGCOR regulations and the AMLA.
Right to Object
You have the right to object to the processing of your Personal Data for direct marketing purposes at any time. Upon receiving your objection, jilj will cease processing your data for that purpose immediately.
Right to Block or Restrict
You may request that jilj restrict the processing of your Personal Data — for example, while a rectification request is being resolved, or while you contest the accuracy of data we hold.
Right to Data Portability
You may request a copy of your Personal Data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider, where technically feasible.
Right to Lodge a Complaint
If you believe jilj has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact our DPO first so we can resolve your concern directly.
Children's Privacy and Age Restriction
jilj is strictly an adult platform. In the Philippines, online gambling is only legally permitted for individuals who are 21 years of age or older, in compliance with PAGCOR regulations. jilj enforces this age restriction rigorously through its KYC verification process, which requires all Players to submit valid government-issued identification confirming their date of birth before any withdrawal is processed.
jilj does not knowingly collect Personal Data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered an Account on jilj, please contact our support team at [email protected] immediately. We will investigate the matter promptly and take all appropriate action, including Account closure and data deletion where required.
Our Platform does not target, market to, or create content designed to appeal to individuals under 21 years of age. All advertising and promotional materials are designed for the adult Filipino gambling market only.
Cross-Border Data Transfers
jilj's primary operations and data storage infrastructure are based in the Philippines. However, due to the global nature of our technology and service provider ecosystem — including game studios, cloud infrastructure providers, and KYC verification partners — some of your Personal Data may be transferred to, stored in, or processed in countries outside the Philippines.
Where such cross-border transfers occur, jilj ensures that adequate safeguards are in place to protect your Personal Data in accordance with the DPA's requirements for cross-border data transfers. These safeguards may include:
- Transferring data only to countries that the NPC has determined provide an adequate level of data protection;
- Executing data processing agreements with recipient entities that incorporate the NPC's standard contractual clauses or equivalent protections;
- Applying binding corporate rules or other approved transfer mechanisms where applicable.
By using the jilj Platform, you acknowledge and consent to the cross-border transfer of your Personal Data under the safeguards described in this section. If you have questions about specific transfer mechanisms in place for a particular service provider, please contact our DPO.
Updates to This Privacy Policy
jilj reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, PAGCOR regulatory requirements, or Platform features. When we make material changes to this Policy, we will notify you through one or more of the following methods:
- Posting a prominent notice on the jilj homepage or within your Account dashboard;
- Sending a notification to your registered email address; or
- Displaying an in-platform message upon your next login.
The revised Privacy Policy will take effect on the date stated at the top of the document as the "Effective Date." Your continued use of the jilj Platform after the revised Policy takes effect constitutes your acceptance of the updated terms. If you do not agree with a material change, you should stop using the Platform and close your Account before the new Policy takes effect.
We encourage you to review this Privacy Policy periodically to stay informed about how jilj is protecting your data. The "Last Updated" date at the top of the document will always reflect the most recent revision.
Contact Us and Data Protection Officer
jilj takes data privacy seriously and has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy, the DPA, and all applicable NPC regulations. Our DPO is your primary point of contact for any privacy-related concerns.
To reach our DPO or submit a Data Subject Request (access, rectification, erasure, objection, portability, or complaint), please use the following contact details:
If you are not satisfied with jilj's response to your Data Subject Request, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. Information on filing a complaint with the NPC is available on the NPC's official government website.
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of the Philippines.
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Bet on Your Favorite Sports at jilj
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